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Comprehensive IT services for business (SLA)
Keep your IT infrastructure running smoothly
A modern business cannot exist without a reliable IT infrastructure. However, maintaining servers, networks, workstations, and software requires a professional approach.
Maintaining an in-house IT department can be expensive, and technical failures can lead to downtime and loss of profits. The optimal solution is to outsource IT services with clearly defined SLA (Service Level Agreement) conditions.
What is SLA-based IT service?
Comprehensive IT service under SLA is professional support of IT infrastructure with guaranteed terms of response and problem solving. This means that any technical problems are eliminated promptly, and your business remains protected from downtime and failures.
Key benefits for your business
Guaranteed reaction time
The SLA clearly defines the timeframe within which our specialists will fix the issue, reducing the risk of downtime.
Reducing IT costs
Outsourcing IT services is cheaper than maintaining your own IT department – you only pay for the level of support you need.
Prevention and monitoring
We don't just fix problems, we prevent them through regular monitoring and preventative maintenance.
Data and infrastructure security
We provide protection against cyber threats, set up backups and monitor the operation of servers and networks.
Flexibility and scalability
Our service packages are tailored to your business – from small companies to large corporate clients.
What is included
our IT service?
● 24/7 monitoring of servers and network equipment
● Maintenance of workstations and peripheral devices
● Management of licenses and software
● Configuration and support of cloud solutions
● Protection against cyber threats and backup
● Consultation and technical support for employees
Provide your business with reliable support today
Submit a request, and we will assess your IT infrastructure for free and provide you with an optimal plan for improvement.
Get a consultation
Case
Problem
The client faced high server and workstation maintenance costs, as well as infrastructure resilience issues.
Solution
We virtualized all the company's servers, as well as user workstations. As a result, only one server with a VMware hypervisor was installed, and WTWare was implemented at the workstations, which does not require powerful computers.
Result
• Significant reduction maintenance costs
• Increase fault tolerance
• Simplification infrastructure management.
The client was very pleased with the results achieved.
Invest in the reliability of your IT infrastructure
Comprehensive IT services ensure stable operation of your business without any unexpected failures. Contact us and we will select the best service package for your needs!
